Established in 1989, ASUS is a multinational company known for the world's best motherboards and high-quality laptops, smartphones, monitors, graphics cards, routers and other technology solutions. Today, ASUS is designing and building next-generation smart technologies to provide incredible experiences that enhance the lives of people everywhere, and employs a diverse workforce of more than 14,500 employees spread across 62 global offices.ASUS is dedicated to pursuing innovation and the highest level of quality in everything we do. We aspire to become the world's most admired cutting-edge leading technology enterprise, and our ever-growing portfolio of products and services continues to garner global attention. With its team of 5,000 in-house R&D experts, ASUS is world-renowned for continuously reimagining today's technologies for tomorrow, garners more than 11 awards every day for quality, innovation and design, and is ranked among Fortune's World's Most Admired Companies. Each award is a testament to our relentless quest for perfection as we create technology that enhances the lives of people everywhere.Position OverviewASUS is seeking a detail‐oriented, analytical, and execution‐focused Marketplace Operations Coordinator to support and grow our presence across key online marketplaces. This role is responsible for day‐to‐day marketplace operations, including inventory management, order and customer service coordination, promotional execution, and cross‐functional collaboration. The ideal candidate will ensure operational excellence while supporting revenue growth and a best‐in‐class customer experience across all marketplace platforms.ResponsibilitiesManage daily operations across assigned online marketplaces, ensuring product listings,



pricing, inventory levels, and content accuracy are maintained at all timesOwn marketplace inventory management, including forecasting, replenishment planning, stock allocation, and coordination with internal supply chain and logistics teamsMonitor order flow, fulfillment performance, returns, and cancellations, proactively identifying and resolving operational issuesOversee marketplace customer service operations by partnering with internal and external teams to ensure timely, accurate, and brand‐aligned responses to customer inquiries and escalationsPlan, execute, and manage marketplace promotions, deals, and events in collaboration with marketing, sales, and product management teamsEnsure promotional accuracy across pricing, discounts, bundles, and messaging, while meeting marketplace requirements and deadlinesTrack and analyze marketplace performance metrics, including sales, inventory health, customer feedback, and operational KPIsGenerate insights and recommendations to improve operational efficiency, customer satisfaction, and marketplace profitabilityServe as the primary operational point of contact for marketplace partners, managing platform updates, policy changes, and issue resolutionCollaborate cross‐functionally with marketing, product management, finance, customer service,



and sales teams to support business objectivesSupport process documentation and continuous improvement initiatives to scale marketplace operations effectivelyQualificationsRequired Experience1–3 years of experience in eCommerce or marketplace operations, preferably within consumer electronics or a fast‐paced retail environmentHands‐on experience managing inventory, orders, and promotions on major online marketplacesExperience working cross‐functionally with supply chain, customer service, and marketing teamsProven ability to manage multiple priorities, deadlines, and stakeholders in a dynamic environmentKnowledge and SkillsStrong understanding of marketplace operations, including inventory management, fulfillment models, and customer service workflowsAnalytical mindset with experience using data to identify issues, trends, and optimization opportunitiesHigh attention to detail with strong organizational and problem‐solving skillsExcellent written and verbal communication skillsAbility to adapt quickly to changing marketplace requirements and business needsProficient in MS Office applications, and eCommerce or operations management toolsCollaborative team player with a proactive, results‐oriented attitudePreferred QualificationsBachelor's degree in Business Administration, Commerce, Supply Chain, Marketing, or a related disciplineExperience working directly with major global marketplaces and their operational toolsFamiliarity with ERP systems, inventory planning tools, or order management systemsWorking Conditions:Office Only: Typically works in an office environmentRequires sitting, operating a computer keyboard, telephone, and other office equipment for extended periods of time

📌 Marketplace Operations Coordinator (Markham)
🏢 ASUS
📍 Markham