Website Bowes IT SolutionsWe're looking for a Technical Lead who can balance robust technical execution with team leadership. This is a hands‐on role where you will be in the field, solving complex issues, leading projects, and supporting other technicians.BenefitsExtended health careMileage reimbursementOn-site parkingEmployment DetailsFull TimeWelland, ONPosted on September 8What You'll DoProvide guidance and escalation support to techniciansDeliver onsite and remote IT supportLead IT projects (server installs, migrations, network upgrades)Troubleshoot complex server and network issuesMaintain Microsoft environments (Windows Server, Active Directory, Exchange)Work with firewalls, VPNs, routers, switches, and wireless networksMaintain documentation (tickets, KBs, network diagrams)Communicate directly with clientsWhat You Bring4+ years of hands‐on IT support experienceStrong Microsoft environment experienceSolid networking knowledge (TCP/IP, DNS, VPNs)Server setup and backup systems experienceProject management and follow‐throughStrong communication skillsNice to HaveMicrosoft, Cisco,



or CompTIA certificationsLeadership experienceMSP experienceStructured cabling experienceHow You WorkCalm under pressureOrganized and detail‐orientedStrong follow‐throughTeam‐orientedClient-focusedWhat Success Looks LikeAccurate documentation and time trackingHigh productivityOn‐time project deliveryHigh client satisfactionTeam reliance and leadershipWhy Bowes IT SolutionsVariety of workTeam environmentGrowth opportunitiesDirect impact on clientsCompensation & TravelFrom $70,000 per year – Variable compensation based on experience, performance, and overall contribution to the team and business outcomesMileage reimbursement provided for approved work‐related travelThis role requires travel to various client locations throughout the day as part of normal job dutiesBenefitsExtended health careMileage reimbursementOn‐site parkingArtificial Intelligence (AI) Disclosure In accordance with Ontario legislation, we may use artificial intelligence (AI) tools to assist in screening, reviewing, and assessing applications during the recruitment process. All hiring decisions are ultimately reviewed and made by human decision‐makers.

📌 Technical Lead – It Services 9012 (Welland)
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