Become a Lab Support Technician at Ciena, focusing on overnight operations vital for global software verification. This role emphasizes technical skills and teamwork during India business hours from our Ottawa lab.You will report to the Senior Manager of Lab Engineering and play a key role in ensuring smooth lab operations. Your tasks will include assisting offshore teams, troubleshooting lab support requests, and managing equipment logistics. Focusing on Ciena's Optical Products, you will help maintain optimal lab conditions for development and testing.Key Responsibilities:Assist offshore teams with R&D technology needsDiagnose and repair hardware issues and circuit packsReconfigure optical systems with technical accuracyInstall and validate software for testing and developmentTrack lab support activities and configurations closelyRequirements:3+ years experience in lab management and supportRelevant College Diploma as a TechnicianSolid working knowledge of optical productsProficiency in JIRA and GEMSWillingness to work overnight shifts during core hoursSupport crucial R&D efforts and advance your career at Ciena as a Lab Support Technician.

📌 Lab Support Technician In Ottawa (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Ciena
📍 Riviere-des-Prairies—Pointe-aux-Trembles