Provide outstanding service as a Customer Service Agent, specializing in vehicle returns and preparation for current rentals. Engage customers with a warm welcome and thorough support.As a Return Agent, your responsibilities will include conducting detailed inspections of returning vehicles and ensuring they are ready for the next customer. You'll assist clients in understanding their contracts and facilitate vehicle exchanges as requested. Maintaining an organized ready line area is crucial to delivering a smooth rental experience.Key Responsibilities:Inspect vehicles for damage and secure keysEnsure vehicles are clean and ready for pickupManage paperwork for damage reporting and contractsHelp customers locate their rentalsSupport daily operations with vehicle movementsRequirements:Must possess a valid Driver's LicenseHigh School Diploma or equivalent requiredStrong people skills essentialAbility to solve problems with positivityKnowledge of vehicle maintenance standards preferableJoin our team to deliver exceptional customer experiences at every car rental interaction.

📌 Customer-Focused Return Agent Position (Ottawa)
🏢 Europcar Group
📍 Ottawa