Take on an exciting role as a SaaS Operations Engineer with Qsight, part of Guidepoint, based in Toronto. Focus on enhancing platform reliability and client technical support in this hybrid position.Qsight seeks a skilled engineer with hands-on experience in SaaS operations, aiming to streamline our systems. You will be involved in troubleshooting client issues and automating routine tasks using Python, ensuring excellent service quality. Collaborate closely with teams to monitor performance and refine critical operations.Key Responsibilities:Support operations for SaaS platforms like Tableau and FreshdeskImplement automation solutions with Python and shell scriptsCollect and analyze data for insightful reportingCoordinate with engineers on systems integrationCreate and maintain internal knowledge documentationRequirements:Bachelor's degree in computer science or equivalentAt least 4 years in operational roles managing SaaS toolsStrong automation skills in Python and SQLSolid documentation habits for internal processesInterest in systems engineering and reliability practicesDrive impactful system improvements at Qsight while leveraging your technical expertise.

📌 Saas Operations Engineer Qsight Toronto
🏢 Guidepoint
📍 Toronto