OverviewWe are seeking a detail-oriented and proactive individual to support our sales and account management team. This role is ideal for someone looking to gain experience in a relationship-driven workplace and can become the bridge between clients, internal teams, and operations.You will play a key role in supporting the Account Manager with client accounts from initial inquiry through order fulfillment, ensuring a smooth, professional, and high-touch customer experience.ResponsibilitiesAccount & Client SupportServe as a support contact for house accountsAssist Account Managers with day-to-day client communicationsRespond promptly to client inquiries regarding quotes, orders, timelines, and product informationMaintain strong, professional relationships with clients through clear and timely communicationHelp prepare quotations and order documentationTrack orders from confirmation through production, shipping, and deliveryCoordinate with internal teams (sales, operations, logistics, production) to ensure timelines are metProactively flag potential delays or issues and help identify solutionsAdministrative & CRM ManagementMaintain accurate client records, pricing, and order details in CRM and internal systemsAssist with invoicing, documentation, and follow-up as neededOrganize files, specifications,



and correspondence related to each accountSupport reporting, forecasting, and account trackingProblem Solving & Continuous ImprovementHelp resolve client concerns with professionalism and urgencyIdentify opportunities to improve processes, communication, and client experienceSupport special projects related to sales operations, marketing, or customer successQualifications2+ years of experience in account support, customer service, sales coordination, or administrative supportStrong organizational skills with excellent attention to detailExceptional verbal and written communication skillsComfortable managing multiple priorities and deadlinesProficient with CRM systems, Microsoft Office / Google WorkspaceExperience in B2B salesHighly organized and dependableClient-focused with a professional and friendly demeanorProactive problem solver who takes ownership and accountabilityComfortable working independently while supporting a teamAdaptable and eager to learn product details and processesWhat We OfferOpportunity to grow and develop within the companySupportive, collaborative team environmentBe part of a well-established organization with over 50 years of industry experience, while contributing to continued growth and innovation within the healthcare space

📌 Associate Account Manager (Burlington)
🏢 Cardon Rehabilitation & Medical Equipment
📍 Burlington