Elevate your career as a Technical Services Representative with Viessmann at Carrier in Langley, BC. This hybrid role combines work from home and in-office collaboration focused on technical support excellence.Viessmann is seeking a solutions-oriented Technical Services Representative to enhance customer service operations across the USA and Canada. You will be the key support for commercial and residential HVAC solutions, utilizing Salesforce Service Cloud and SAP for troubleshooting and customer engagement.



This role is an opportunity to directly influence technical training initiatives while working within a flexible hybrid framework.Key Responsibilities:Provide technical support for Viessmann HVAC productsCollaborate with contractors on troubleshooting and issue resolutionDocument all customer interactions in Salesforce Service CloudAssist in seminars, webinars, and hands-on product trainingReport product service issues to Product EngineeringRequirements:High School Diploma or GED1+ years in technical troubleshooting or customer service1+ years of HVAC industry experienceProficient with Salesforce and SAPStrong analytical and problem-solving skillsElevate your skills and contribute to Viessmann's customer service excellence as a trusted Technical Services Representative.

📌 Technical Services Representative - Hybrid (Langley)
🏢 Carrier
📍 Langley