Be part of the story at The Arlington Hotel and River's EdgeAt The Arlington Hotel, every team member plays a role in creating unforgettable guest experiences. Whether you're supporting hotel operations, coordinating events and banquets, providing industry-leading service, or helping elevate our food and beverage experience, your work brings warmth, professionalism, and personality to every guest interaction.Located in the heart of picturesque Paris, this is more than just a place to work—it's a place to contribute, grow, and take pride in the moments you help create. As part of Carmens Group, you'll be joining a hospitality family with over 40 years of experience making people feel seen, celebrated, and at home.Why work for Carmens Group?Flexible schedulingCareer coaching & growthGreat Place to Work Certified (2022-2024, 2026)Named Best Workplace in several award categories:Most Trusted Executive TeamsBest Places to Work in Hospitality & RetailBest Places to Work in CanadaBest Workplaces for WomenBest Workplaces for Mental WellnessPerks & BenefitsPay on Demand – get paid when you need itGlobal Hotel Discounts for your travelsComprehensive Group RRSP & Health BenefitsQuarterly Incentive PlanStaff discounts at our restaurantsWellness programs & staff eventsClear opportunities to grow into leadership rolesEmployee recognition programs celebrating your achievements and milestonesReferral bonuses when you bring great talent to the teamSafe, inclusive and supportive workplace cultureJoin a company that values your growth, wellbeing, and passion – where your career is supported every step of the way.Position DetailsJob Type: full-time, contract (15-18 months)Start Date: November 2026Vacancy: This posting is for an existing vacancy (temporary coverage for an employee on leave)Compensation: $55,000 - $65,000 base salary + quarterly incentive programAI Disclosure: Your application will be reviewed by our hiring team – we do not use artificial intelligence in the screening or selection of applicants for this position.What you will be doingAs a Sales & Event Manager,



you'll play a key role in creating exceptional experiences. From the first client inquiry to the successful execution of an event, you'll combine your passion for hospitality, sales expertise, and attention to detail to build meaningful relationships, secure new business, and bring unforgettable events to life.Actively pursuing and securing recent event bookings through proactive sales efforts, networking, and relationship-buildingConducting in-person and virtual consultations with clients to understand their vision, needs, and event goalsServing as the primary point of contact for clients throughout the sales and planning process, providing exceptional service every step of the wayConducting site tours and client meetings to ensure seamless event planning and executionUsing superb customer service, communication, and negotiation skills to establish new client and vendor relationships as well as nurturing existing onesResponding promptly and professionally to inquiries, preparing customized proposals, and guiding clients through available menu and service optionsCreating contracts, preparing event documentation, and managing deposits while maintaining accuracy and attention to detailLeading event details meetings and coordinating logistics to ensure all event requirements are clearly communicated and executedPreparing accurate Banquet Event Orders (BEOs) and collaborating with culinary, operations, and service teams to deliver exceptional eventsIdentifying opportunities to increase sales, generate new leads, and enhance the overall client experienceStaying informed of hospitality, wedding, catering, and event industry trends to support innovation and business developmentParticipating in sales initiatives, networking opportunities, industry events,



and team meetings to support company goalsSupporting on-site event execution as required, ensuring events are delivered to the highest standards and client expectations are exceededThis is an ideal role for someone who is passionate about hospitality, thrives on building relationships, and takes pride in creating extraordinary experiences through exceptional food and service.The spark you bring to every event3-5 years of experience in event planning, catering, hospitality, or events-based role, with a background in sales2-3 years of leadership experiencePost-Secondary education, specialization in Event Management, Professional Event Planning, Tourism, Hospitality Management, Social Sciences, or Arts preferredCanadian Professional Sales Association (CPSA) or Wedding Planner Institute of Canada (WPIC) certifications considered an assetKnowledge of Event Templeis considered an asset.Strong communication skills and confidence interacting with clients, vendors, and team membersA client-first mindset with a passion for creating memorable eventsProven ability to stay organized and effective in fast-paced, high-pressure situations.Flexible work schedule, including evenings and weekendsWe are Carmens Group—a proud Hamilton-born hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon Catering, The Arlington Hotel, and the Good Earth Food & Wine. Together, we're shaping the future of Southern Ontario's event and culinary scene—one unforgettable experience at a time.Are you ready to take the lead?Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.

📌 Sales & Event Manager (15-18 Month Contract) - Arlington Hotel (Puslinch)
🏢 Carmens Group
📍 Puslinch