Embark on a rewarding journey with CPP Clinics as an IT Support Technician III in Montréal, optimizing IT solutions across our US clinics. This role emphasizes Microsoft 365 and security tooling expertise.As a senior escalation point, you will play a crucial role in IT support, tackling complex tickets from front-line technicians. Your focus will be on maintaining high service levels and ensuring effective operations within our clinics. You will work with a variety of technologies, helping to standardize IT practices across locations.Key Responsibilities:Work on escalation queues, resolving complex ticketsAdminister Microsoft 365 services and permissionsSupport endpoint security using AV and EDR toolsDiagnose telephony and networking issues efficientlyAssist in the onboarding of current clinics to IT standardsRequirements:5+ years in IT support with a proven track recordExpertise in Microsoft 365 and endpoint managementStrong understanding of networking protocolsExperience with cloud telephony administrationAbility to communicate with non-technical staffAdvance your IT expertise and contribute to exceptional patient care at CPP Clinics.

📌 Montréal It Support Technician Iii Role (Montreal)
🏢 Cosmetic Physician Partners
📍 Montreal