Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation:Expérience:EducationCollege/CEGEPor equivalent experienceWork settingIndustrial plantAviation/aerospace manufacturingTasksAnswer written and oral inquiriesAddress customers' complaints or concernsAnswer inquiries and provide information to customersArrange for billing for servicesArrange for refunds and creditsExplain the type and cost of services offeredMaintain records and statisticsObtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.Perform general office dutiesReceive and log complaintsSell merchandiseMaintain and manage digital databaseAnswer clients' inquiries and provide informationConsult with clients after sale to provide ongoing supportComplete and process international purchase ordersReview purchase order claims and contracts to determine compliance with company policyComputer and technology knowledgeDatabase softwareEnterprise resource planning (ERP)



softwareInternetMS ExcelMS OutlookMS WindowsMS WordSAP (FI/CO / HR / MM / OT SD)MS AccessMS PowerPointJD EdwardsSpreadsheetElectronic mailInventory control softwareWork conditions and physical capabilitiesAttention to detailFast-paced environmentTight deadlinesWork under pressureRepetitive tasksPersonal suitabilityPunctualityClient focusEfficient interpersonal skillsExcellent oral communicationExcellent written communicationFlexibilityOrganizedReliabilityTeam playerJudgementAbility to multitaskDependabilityHonestyQuick learnerScreening questionsAre you currently a student?Do you have experience working in this field?Experience3 years to less than 5 yearsEmployment terms optionsDayOvertime availableHealth benefitsDental planDisability benefitsHealth care planParamedical services coverageVision care benefitsFinancial benefitsRegistered Retirement Savings Plan (RRSP)Other benefitsFree parking available

📌 Customer Service Agent (Barronsfield)
🏢 IMP Aerostructures
📍 Barronsfield