Location: Mississauga, ON - Hybrid Role (3 days a week)Type: Full-TimeStart Date: ASAPMandatory Skills : AS400 - Cobol, Mainframe Admin, Mainframe DB2Good to Have Skills : Mainframe Enterprise Cobol, MS SQL Server, MySQLJob Description6-8 years experience as Application Support Analyst with 4 years working in a 24x7 Ability to investigate high priority tickets and provide timely updates to Client.Should have good written and Oral communication skills to interact with Onsite and Client.Should have good knowledge in SQLs as the project will require scripts to be formed for any data fix or for any utilityShould have valuable knowledge in AS400 CobolOpen to work in shifts and provide On call support Willing to work weekends for Product ReleasesShould be able to support month end or Year end batches as per the allotted scheduleMandatory Skills Working knowledge of Oracle SQL Able to build ad hoc SQL queries Working knowledge of MainframeAS400 CobolKey ResponsibilitiesSupport the Unitrax unit holder or record keeping systemProgramming languages required are COBOL CLLE SQLThe unitholder or record keeping system runs on IBMi or POWER systemProvide support to internal and external technology and business groupsCommunicate directly with end user clients regarding application and system issues Defect recreationAnalyze database logical and physical structuresCreate Query SQL and SEQUEL database viewsFund SERV experience a strong assetAd hoc query SQL creation for data analysis which is used for troubleshooting and data correctionDebug embedded SQL COBOL ILE programsRecommend modifications to the existing programs and to the AS400 applicationsDocument defect corrections On call support on a rotation scheduleWork with team to resolve tickets on priority through defined process and escalation matrixCoordinate with various client stakeholders to provide technical solutionsTriage issues and provide short term and long term solutionsSpeak through the solution with Client and provide insights into entire chain of events and plan for resolutionPerform root cause analysis and work hands on to guide through the problem and incident management processCoordinate with offshore and other global teamsProvide creative solutions to customer problems to ensure customer satisfactionAbility to exercise judgment using procedures and practices to determine the appropriate course of actionExcellent analytical and communication skillsSupport application Releases and change management functionsProvide support for monitoring of applications logs feeds issue ticketsShould be able to articulate the problem and provide a step-by-step approach to problem and incident management

📌 Application Support Analyst (Mainframe - Cobol) (Mississauga)
🏢 Cloudious
📍 Mississauga