25 Sep
|
Corus Entertainment
|
Toronto
25 Sep
Corus Entertainment
Toronto
Division: TechnologyWork Status: Full-Time (onsite)Location: Toronto, ONAbout the Role:Corus Entertainment is seeking a dynamic and innovative skilled to join the Broadcast Operations team at our Toronto location as a Master Control Operator.Reporting to the Lead, Master Control, the Master Control Operator is part of a team responsible for monitoring and operating broadcast equipment and technologies to execute scheduled live and pre-recorded programs, commercials, and promos for all networks originating from Corus. Operators use a unique skillset to ensure revenue protection and viewer satisfaction. The team works extensively with various internal departments and external clients, maintaining a high level of customer service while meeting strict deadlines in a 24/7/365 broadcasting environment.You'll contribute by:Monitoring the quality and signal integrity of all networks originating from CorusOperational execution of live and server-based program content, commercials and promos, and any last minute schedule changes associated with the aforementionedEnsuring Accessibility conditions of license are met for all networks originating from CorusConducting advanced and periodic monitoring checks and taking corrective actions to ensure regulatory compliance and a positive viewer experienceProtecting revenue for paid advertisements, lower/vertical thirds, infomercials, etc.Reporting,
documenting and escalating all issues related to playoutParticipating in training programs for any relevant equipment and workflow changes related to Master ControlParticipating in and contributing to team-based projects to reach a departmental objectiveFollowing existing departmental procedures, workflows, and documentationLiaising with and properly escalating information to internal teams and external clients to mitigate and resolve technical issues to ensure a seamless, uninterrupted viewing experienceStaying current with equipment, workflows and procedural changes required to perform tasksProviding playout execution and support in a 24/7/365 broadcasting environment for all networks originating from CorusSkills and experience you will bring:Diploma or degree in broadcasting, communications, media or other technology fields or equivalent experiencePrevious experience with Mediator media asset management system and Playtime broadcast automationUnderstanding of file-based workflows and server-based technologyUnderstanding of video codecs, formats and standards, aspect ratios, multi-channel audio configurations (2.0, 5.1, DV), and closed captioningProficiency in computer skills - Microsoft Office suite and other integrated applications and communication toolsAble to work a flexible schedule that may include evenings, overnights and weekendsMust be adaptable, able to multi-task and work with acute attention to detailCommunicate in a positive, friendly manner and with a customer service approachAbility to handle challenging situations with professionalism, empathy and sincerityAble to work a flexible schedule that may include evenings, overnights and weekendsFluency in French, Spanish and Italian is an assetApplication Deadline: September 24, 2026
📌 Master Control Operator - Media Services (Toronto)
🏢 Corus Entertainment
📍 Toronto