Parts Advisor (Ag & Trailer) - Nisku, AB13 days ago Requisition ID: 1145Looking to expand your experience and grow your career with an amazing organization?Flamanoffers advancement opportunities within the company, competitive compensation, excellent benefits, an RRSP plan, a positive workplace atmosphere,and three weeks vacation!!!At Flaman, we value the importance of building strong relationships with our customers as well as within our team. We have a strong customer service focus and believe in making things better, one customer at a time.Primary Responsibilities include (but are not limited to):Maintain excellent customer service and professional attitudeAdvise customers in person, over the phone, via email and through Kenect (text messaging) in a timely manner.Complete required paperwork with accuracy according to company policies, procedures and protocolsPrepare detailed invoices and paperwork/scheduling for return of partsCreate quotes and sale ordersAccurately add parts to internal/external work ordersGenerate purchase ordersAccurately process inter-branch transfer paperwork for inventoryRemain current with product knowledge regarding parts, hardware and new equipmentOffer expertise and knowledge on replacement parts, hardware and accessoriesClearly identify and label all parts received for stock, special order or pre-sold productsUse software programs and apps to navigate electronic databases and vendors catalogs online for sourcing and ordering of partsFollow up with customers,



vendors and internal team members as neededCollaborate with internal departments across the organizationShipping and receiving for the Parts DepartmentWorking with customers and manufacturers to complete warranty forms/requestsAssist with cycle and year-end inventory countsProvide back counter parts support (for mechanics)Heavy lifting - up to 55lbs on your own and over 100lbs as team liftOccasional requirement to travel for work out of townOther duties as required and/or tasked by ManagerOvertime may be necessary during busy seasonsSkills and Qualifications:Recognize the importance of building strong, lasting relationships with customers, vendors and co-workersProficient with technology, computer applications, including Microsoft Office and other parts and inventory software programsFamiliarity with trailers and agricultural equipment (considered an asset)Self-motivated and results-orientedMust be accountable, reliable and have good problem-solving skillsThe ability to multi-task and balance prioritiesStrong organizational skills, attention to detail and excellent follow-throughCapable of safely lifting up to 55lbs solo & over 100 lbs. as team liftGood communication skills both verbal and written (fluent in English)Able to take direction and work as a team playerMaintain a positive "can do" attitudeHave great work ethic and eager to learn current thingsValid Class 5 driver's license, clean drivers abstract and satisfactory criminal record checkWe are an equal opportunity employer, committed to workforce diversity. We thank all applicants for their interest in this position, however, only candidates selected for interviews will be contacted.Applicant resume submissions may be used for future roles within the company.Note: Any job offers from postings deemed to be fraudulent are in no way associated with Flaman.Job Type: Full-timeCompany eventsDental careEmployee assistance programExtended health careLife insuranceOn-site gymOn-site parkingRRSP matchAbility to commute/relocate:Nisku, AB: reliably commute or plan to relocate before starting work (required)

📌 Parts Advisor (Ag & Trailer) - Nisku, Ab
🏢 Flaman Group
📍 Nisku