# ServiceNow Technical ManagerMontrealHybridProgram Management and Technology LeadershipApplyWith over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more than 3,000 experts, 10 Centers of Excellence, and 4 offices across the country, we are uniquely positioned to successfully guide our clients through their transformations.Both strategic and tactical, we help organizations across a wide range of industries thrive in today's rapidly evolving world.## Our promiseHelp our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.## Job description**Here's a brief overview of the tasks and responsibilities you'll have :*** Design and implement Service Graph integrations; * Define identification and reconciliation rules for the different CI classes; * Establish ServiceNow Discovery as a reference source when required; * Design data transformations and integration models; * Perform volumetric, performance and data quality analyses; * Develop integration guides,



standards and procedures; * Define and execute test strategies for connectors; * Provide technical validation during application updates and semi-annual ServiceNow upgrades; * Support operations teams with integration issues or changes.**The profile we are looking for is as follows:*** Advanced expertise in ServiceNow CMDB, Discovery, and ITOM; * Demonstrate real-worldexperience with Service Graph connectors; * Master IRE rules, authoritative source management, and duplicate prevention; * Demonstrate a strong background in integration architectures, APIs, and data transformation; * Have worked on Dynatrace, Qualys or other technical data sources an asset; * Have produced technical standards and acted as an expert advisor to the teams; * Demonstrate leadershipand a strong sense of responsibility; * Demonstrate excellent communication and popularization skills of complex concepts; * Have supported and influenced teams in the adoption of industry best practices; * Curiosity, questioningoneself and demonstrating a willingness to learn continuously; * Have helped drive innovation; * Demonstrate continuouslearning ability; * Be rigorous in organizing work and managing priorities; * Anticipate problems and blockages and have implemented proactive solutions; * Demonstrate a excellent ability to adapt, understand quickly and anticipate.

📌 Servicenow Technical Manager (Montreal)
🏢 COFOMO
📍 Montreal