Become a Lead Shift Coordinator at Activate located in Winnipeg, Manitoba, and advance the guest experience by engaging with customers and managing a dedicated team. This full-time role is crucial to our vibrant environment.As a Lead Shift Coordinator, your responsibility is to create excitement while overseeing daily operations under the Store Leader's support. You'll address customer escalations, manage bookings, and lead Game Facilitators as they deliver unforgettable experiences. Your positive, solution-oriented approach will enhance both staff engagement and customer satisfaction at every turn.Key Responsibilities:Answer inquiries via phone and email, addressing customer needsExecute overrides at check-in and oversee cash managementCommunicate status of facilities effectively to staff and customersMentor new team members to ensure service excellenceTrack and maintain inventory and facility requirementsRequirements:1-2 years of leadership experience preferredProficient in Microsoft Office applicationsStrong ability to connect with customersFamiliarity with maintenance tools desiredFlexibility for diverse shift hours, including late eveningsLead a passionate team to redefine entertainment at Activate in Winnipeg.

📌 Lead Shift Coordinator At Activate (Winnipeg)
🏢 Activate Games
📍 Winnipeg