Become a Senior Manager at Apple Retail, where your leadership will inspire both your team and customers. Drive store performance while sustaining an inclusive culture within your team.As a Senior Manager, you will play a crucial role in achieving performance goals and enhancing customer satisfaction. Collaborate with the Store Leader and engage actively with your team to build a high-performing and diverse workforce. Your approach to leading by example will ensure that exceptional service is delivered at every interaction.Key Responsibilities:Lead and develop a diverse high-performing teamInteract with customers to model superior serviceRespond to team and customer concerns promptlyDirect operations for assigned store areas and prioritiesEnsure compliance with company policies and asset protectionRequirements:Minimum 3 years of leadership experience in retailAvailability for diverse shifts including nights and holidaysEnglish proficiency mandatory; French preferred in QuebecStrong analytical and decision-making abilitiesExperience with mentoring and feedback to improve performanceShape the future of customer service at Apple by exemplifying leadership and strategic thinking.

📌 Apple Retail Senior Manager Role (Richmond)
🏢 Apple
📍 Richmond