Join Fraserway RV as a Service Advisor based in Edmonton, where customer engagement drives satisfaction. This full time role allows you to manage services effectively and improve client relationships.As a Service Advisor, your primary goal will be to link clients with our shop, ensuring seamless service execution. You will schedule appointments, assess service needs, and oversee the work flow, while maintaining open communication about repair timelines and costs. You must ensure high standards of quality before releasing vehicles.Key Responsibilities:Accurately identify customer service and repair needsManage appointment scheduling using service systemsPrepare, review, and update work orders for techniciansCommunicate repair updates and gather customer approvalsEnsure quality review of finished work before releaseRequirements:Background in automotive service advising or similar rolesExcellent customer interaction skillsExperience in service scheduling toolsStrong organizational skills to manage workflowCapability to handle multiple customer inquiries simultaneouslyDrive client satisfaction by enhancing their service journey at Fraserway RV.

📌 Customer-Focused Service Advisor Role (Edmonton)
🏢 Fraserway
📍 Edmonton