Enhance customer service as a Business Process Supervisor at Air Canada Vacations in Montreal. Lead your team toward operational excellence and strategic development.This temporary position focuses on supporting the Operations department's goals by implementing effective processes and facilitating change. You will supervise Business Process Analysts and ensure seamless coordination with IT and training teams. Your leadership will drive improvements to enhance the travel experiences for customers.Key Responsibilities:Develop and communicate operational strategiesSupervise and mentor Business Process AnalystsCollaborate with teams for successful initiative rolloutsTrack IT tickets and facilitate system deploymentsDeliver policy updates and recent processesRequirements:Diploma in Tourism or managementMinimum 5 years of industry experienceStrong technical skills in travel systemsEffective multitasking and problem-solving abilitiesBilingual in French and EnglishPlay a key role in revolutionizing operations at Air Canada Vacations and making every traveller's dream come true.

📌 Temporary Business Process Supervisor Role (Montreal)
🏢 Air Canada Vacations
📍 Montreal