About UsGiftcraft 2025 Inc. (www.Giftcraft.Com) is a newly revitalized consumer lifestyle company, building upon the legacy of Giftcraft's decades-long reputation in the North American market. Now operating under new ownership, Giftcraft 2025 Inc. is entering an exciting new chapter one that blends heritage with transformation.Our mission is not only to continue delivering award-winning giftware, home décor, wellness, fashion, and seasonal products—but also to rebirth the Giftcraft brand with renewed energy, innovation, and purpose. This new beginning represents a bold chance to reshape the company's future while honoring its past.We are seeking passionate, driven individuals who are eager to build something extraordinary from the ground up—together. If you are excited by the idea of helping lead a turnaround story and being part of a growing, purpose-led organization, we invite you to join us on the journey to build the new Giftcraft.Role OverviewThe Key Account Merchandising Support role is to provide tactical support backing strategic sales, sourcing, costing, and product development initiatives; specifically with our Key Accounts Team.This role is responsible for managing a variety of internal projects that support the Key Account Business Objectives coordinating with the Key Account Merchandising and sales teams, customers (when required), overseas vendors, designers, and other internal stakeholders. This includes managing information across cost sheets, spec sheets, quotes, samples, coordinating information to our procurement and NSO teams,



and providing analytical support to the Key Accounts Team.Key ResponsibilitiesWork with senior members of the Key Accounts and sales teams to define the scope, requirements and strategy for each project (customer/order)Interact closely with internal partners in sales, merchandising, procurement, logistics and product compliance, performing daily/routine tasks to support the Key Account TeamCommunicate and maintain productive relationships with overseas vendors on a daily basisRequest quote sheets from vendors and ensure they are completed and accurateReview for accuracy and compliance with each customer's standards, labelling, and packaging to ensure accurate costs; pass quotes and detailed information to Procurement to set up and orderFollow up on sourcing, costing, samples, customer spreadsheets, uploading information to customer portals, and detailed organization of various key account projects/orders/informationDevelop Giftcraft/Customer pricing spreads, including Domestic/FOB pricing and required customer markdowns and allowances, for review by the Senior Key Account TeamCompile and review customer vendor guides for special requirements, requests, packaging, discounts/markdowns,



and compliance — communicating impacts to other departments as necessaryUpdate internal line lists for sales and procurement as requiredFollow up on commits/orders/POs, including special requirements (labels, packaging, retail ticketing) for each orderLiaise with the NSO team to confirm final POs match original commits (dates, quantities, etc.) and keep the Senior Key Account team informed of unexpected issues or delaysCoordinate sending/receipt, review, and approval of samples between vendors and the Senior Key Account TeamPrepare reports, summaries, and analysis as requestedOther duties and special projects as required by managementRequired QualificationsMinimum 3-5 Years of work experience in wholesale/retail industry, supporting sales of Consumer goods (Hard and/or Soft)Post-secondary education related to Business is a plusExperience dealing with overseas vendorsStrong oral and written communication skills (specifically with vendors/suppliers)Proven ability to work effectively under pressure in a fast paced environmentTech savvy; strong knowledge of Excel, Word, Outlook, PowerPoint and other related systems.Comfortable with learning new systems and generating operations reports and analyticsExcellent interpersonal, organizational skills, detail oriented (specifically with technical specs – numeric, writing, data, etc.)Effective time management and multi-tasking skills with the ability to excel in fast-paced environment with a strong sense of urgencyAble to work well with a team as well as independentlyBenefitsCompany eventsExtended health careDental careVision careEmployee assistance programOn-site parkingPaid time offTuition reimbursement

📌 Key Accounts Merchandising Support (Vaughan)
🏢 CTG Brands
📍 Vaughan