Independent Supply Company (ISC) is a premier Canadian wholesale supplier of Heating, Ventilation, Air Conditioning & Refrigeration products. As part of EMCO Corporation, ISC subscribes to strong core values that impact our decisions and actions on a daily basis. Our decentralized business model fosters an entrepreneurial atmosphere, where we are empowered to make decisions at the local level which makes Independent Supply an exciting place to work! We are interested in who you are, what you value and will invest in helping you grow both as an individual and as part of our team.With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other's growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.Job DescriptionAs an HVAC Technical Specialist, you will be responsible for maintaining and growing the heating, ventilation, and air conditioning market. Your goal is to provide the highest level of customer service by providing advice, technical product information, recommendations, and installation & service support. In addition,
you will work to identify customer needs as well as promote and sell existing and new HVAC products to meet Profit Centre sales objectives.Additional duties will include:Demonstrate comprehensive knowledge of HVAC products and their applicationsSupport customer inquiries with technical guidance on HVAC products and installationsInterpret engineer drawings and work with project engineers to complete take-offs/spec conversions and bid package proposals for bid-spec projects.Provide quotations, technical support, and literature to customers to maintain strong relationships and help meet sales targetsTroubleshoot and help create solutions for customers when problems ariseBuild and sustain effective working relationships with vendorsSupport in day-to-day operations at the Profit CentreExamine market opportunities and identify new potential customersProvide recommendations on new products, services, and market trends to customers and Profit Centre TeamParticipate in trade shows, training, and vendor product meetings to remain up to date on product knowledge, emerging trends, rebates, and product offeringsUnderstand and follow all safety regulations at all customer locations as well as at the Profit CentrePerform other tasks as requested by the Profit Centre ManagerQualificationsCollege and/or University degree an assetOutstanding customer service, communication, and problem-solving skillsExcellent relationship building skills with customers, vendors, and teammatesAbility to learn and operate the applicable software system used to process ordersExperience working in a fast-paced environment with a strong attention to detailPossess a strong work ethic and a high standard of integrityAbility to work well independently and in a team settingExcellent time management and organizational skills with the ability to meet tight deadlinesPossess a valid Driver's LicensePreferred Skills:Previous experience with or knowledge of HVAC-R products sold at the Profit CentreMechanical engineering/ building science backgrounds, and/or hands-on experiencePrevious experience with or knowledge of air source/ground source/water source/heat pumps, ERV's/HRV's, hydronics, commercial ventilation, VRF systems, or refrigeration systems.Experience using excel for data manipulation and preparing reports.Having any of the following certifications is considered an asset: BCIN, HRAI HVAC design certifications, LEED, CEA, CRE, CEM, CET, CMVP, P. EngExperience using HVAC design softwareAdditional InformationWhy Join Our Team?EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!What Emco Corporation Offers You:Great mentors and on-the-job trainingGrowth potential with competitive salary, benefits, and profit sharingA career with a solid, stable company with robust core valuesParticipation in our pension plan with employer contributionsWork-life balance and flex timeEMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.
📌 Hvac Technical Specialist (Burnaby)
🏢 Emco
📍 Burnaby