Select how often (in days) to receive an alert:Jobs by Category: HealthJob Function: Clinical / MedicalStatus: CasualSchedule: RegularDescriptionLocation: 175 avenue Stillview, Pointe-Claire, H9R 4S3 (100% in clinic role - free parking available)Status: Casual - on call (Flexible availability 7 days a week, including morning weekends 8:00 AM to 12:00 PM and evening 5:00 PM to 8:00 PM shifts.Schedule: Monday to SundayJoin our teamOur team of dynamic professionals is dedicated to providing efficient, confidential, and flawless service delivery. Can you successfully navigate a fast-paced workplace? Are you organized, and methodical and do you have the ability to multitask? Read on!Here's the impact you'll make and what we'll accomplish togetherYou facilitate the appointments between physicians and their patients by supporting all pre and post-visit clinical activitiesYou interact with patients and various service providers such as hospitals, clinics, laboratories, pharmacies, insurance companies, etc... in order to finalize the files within the prescribed time frameYou will collaborate with all team members in order to maintain excellent serviceYou are an expert in the operational processes of the clinicians under your responsibilityHere's howRespond to various client requests with courtesy, confidentiality, and professionalismMake inquiry calls to hospitals and clinicsContact patients to obtain or communicate informationForward documentation to patients (requests, references, forms, etc...)Greet patients and direct them to the appropriate serviceCoordinate patient's appointments; schedule, reschedule, and cancel appointmentsCommunicate and collaborate with different departments internally to optimize process and service deliveryProvide administrative and clerical support to ensure the efficient operation of the clinicRespecting and following the company policies and protocolsQualificationsYou're the missing piece of the puzzleHigh school diplomaBilingualism (spoken and written)Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skillsThorough, methodical, detail-oriented, self-directed and organizedAbility to adapt in a constantly changing environmentFocused on excellence in customer serviceCourtesy,



empathy and discretionDemonstrated teamworkBy applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its provincial scope.#INDTH BudgetSalary Range: $16-$31Performance Bonus or Sales Incentive Plan: 0%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.We're open to discussing competitive compensation packages tailored to your experience level and expertise.TELUS offers rewarding benefits, which may vary per job function, such as:Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your familyFlexibility to work in-office, virtually or a combination of both, based on the role's requirementsGenerous company matched pension and share purchase programsOpportunity to give back to communities in which we work, live and serveCareer growth and learning & development opportunitiestodevelop your skillsAnd much more ...Job Type: This is for a current vacancyA bit about usWe're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You'll find our engaging,



high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.HealthWe're looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166Physicians using TELUS Health electronic medical records140 million+Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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