About this positionAbout Glen GroupGlen Group is a agile and fast-growing organization dedicated to providing high-quality services across multiple industries, including traffic control, security, construction, and management. With a strong foundation built on integrity, innovation, and service excellence, we are committed to delivering value to our clients and fostering growth within our teams.Our Commitment to Diversity and InclusionAt Glen Group, we believe that diversity drives innovation and inclusion builds stronger teams. We are committed to creating a workplace where everyone feels respected, valued, and empowered to thrive—regardless of race, gender, ethnicity, religion, sexual orientation, or background. We actively promote equity, fairness, and opportunity in every aspect of our hiring, operations, and company culture.Join Glen Group and take ownership of daily operations.We're not just looking for a dispatcher—we need someone who can handle pressure and run operations. This role is critical to keeping our projects moving, crews supported, and clients satisfied across British Columbia.If you can think fast, stay organized under pressure, and make decisions that keep things running smoothly, this role is for you.What You'll Be DoingDispatch and coordinate TCPs, LCTs,



and supervisors across multiple job sitesManage last-minute changes, callouts, and schedule gapsCommunicate with field crews, supervisors, and clients throughout the dayEnsure all sites are fully staffed and running efficientlySolve problems in real time and adjust plans quicklyTrack attendance, availability, and shift coverageSupport operations and improve workflow processesRequirementsMust have previous experience in a Dispatcher or similar operations coordination roleStrong organizational skills and attention to detailExcellent communication skills (clear, confident, and professional)Ability to multitask and prioritize in a fast-paced environmentStrong problem-solving and decision-making skillsExperience in traffic control, logistics, or field operations is an assetProficient in Outlook, Excel, Word, and dispatching systemsSiteDocs experience is an assetReliable, accountable, and able to take initiativeAbility to handle pressure and make quick operational decisionsFast paced and high-volume operationsBased out of our Richmond office with possibility of some hybrid after 6 months but no guaranteeMust be flexible with shifts, including evenings and weekends$50-$60k annually with benefit eligibility

📌 Traffic Control Dispatcher (Richmond)
🏢 Glen Group
📍 Richmond