Work Location Toronto, Ontario, Canada Hours 37.5 Line of Business Business Management, Strategy & Support Pay Details $47,200 - $66,600 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description KEY ACCOUNTABILITIES CUSTOMER Manage activities and all administrative functions for an assigned department,



including making sure schedules and deadlines are met Develop and communicate changes in work standards and/or procedures Assist management with maintenance of department assets May recommend changes to policies and procedures to ensure more productive processing of work and conformance with Company policies and regulatory requirements Provide assistance / training to junior staff as required Assist in monitoring the performance of operational units and suggest process improvement initiatives SHAREHOLDER Prioritize and manage own workload to meet SLA requirements for service and productivity Understand and apply operating policies and procedures Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients Escalate non-standard or high-risk activities as necessary Ensure documentation that is prepared / completed is accurate and properly reflects business intentions and is consistent with relevant rules / regulations Complete investigations – report / elevate risk issues or process gaps identified Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency Ensure necessary due diligence to support the accuracy of all activities Be knowledgeable of and comply with

📌 Bus Operations Support Lead I (Toronto)
🏢 TD
📍 Toronto