The Service Manager is a hands‐on, organized leader responsible for guiding the Service team, overseeing daily department operations, and building strong customer relationships that support ongoing growth in the region. This role ensures the team's work aligns with branch and company goals while maintaining a high standard of service delivery.What You'll DoOversee daily Service department operations, including scheduling, quality, safety, productivity, and customer satisfactionLead, coach, and support Service Technicians and Service CoordinatorsFoster a safe, inclusive, and engaging work environmentMonitor facility conditions and recommend maintenance or improvementsIdentify and implement process improvements to boost efficiency and profitabilityCoordinate training to support continuous learning and skill developmentMonitor employee performance, provide feedback, and support development plansTrack departmental KPIs and report performance trends to managementHold regular team meetings to review performance, safety, and operational updatesAssess staffing needs and recommend adjustments as requiredParticipate in recruitment, hiring, and onboarding activitiesResolve customer issues, conduct customer visits, and maintain solid client relationshipsTotal RewardsCompetitive base salary + Annual bonus opportunityAnnual Performance Review with Increase OpportunityGroup Benefits that are 100% paid for by the Company – inclusive of Health, Dental, Life,



Disability and Travel coverageVacation & Paid Personal daysEmployer Matching Retirement Savings PlanLocation: West St. Paul, ManitobaStatus: PermanentType: Managerial roleVacancy Type: New vacancyTravel: 2%-5% - to local customer premises as requiredWhat You BringEducation/ CertificationJourneypersons Licensed heavy duty, on-off road mechanic preferredValid driver's license and an acceptable driver's abstract, based on Company standards.Successful completion of a pre-employment background check, where applicable and in accordance with applicable laws.ExperienceMinimum 3 years' experience as a Service Manager in the field of Heavy, Industrial or Agricultural equipmentStrong mechanical expertise with knowledge of equipment repair processesSolid technical knowledge of hydro-electrical systemsExperience managing a Service P&L and demonstrated with demonstrated resultsShop, warehouse, yard, office environmentsWho We AreJoe Johnson Equipment (JJE) is a leading distributor of public works equipment across Canada and the U.S. We support municipalities and contractors with equipment such as vacuum trucks, refuse and recycling vehicles, street sweepers, and sewer inspection systems.We are a proud subsidiary of Federal Signal Corporation.Our Core ValuesLeadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation, and AmbitionAccommodation is available upon request throughout the recruitment process in accordance with applicable laws.

📌 Service Manager - Heavy Equipment (Steinbach)
🏢 Federal Signal
📍 Steinbach