Join Clipboard as a Remote Client Support Specialist, where you'll help improve healthcare through exceptional B2B customer service. Engage directly with clients to ensure efficient support and solutions.Clipboard is expanding its team of Client Support Specialists to enhance care delivery in Long-Term Healthcare. With no specific degree required, we're looking for individuals with a commitment to customer success. You'll play a key role in resolving client concerns related to shift management and payment issues, fostering a proactive and engaged service environment.Key Responsibilities:Interact with clients via voice and email for supportResolve issues promptly concerning shifts and paymentsUtilize tools like Zendesk for case managementAnalyze and troubleshoot customer problems effectivelyCollaborate across departments for seamless solutionsRequirements:Strong written and verbal English communicationCustomer-focused with a problem-solving mindsetHigh level of accountability in all tasksAbility to work in a quick-paced environmentCandidates of all backgrounds welcomeBecome part of a mission-driven team that values your commitment to client support.

📌 Remote Client Support Specialist At Clipboard (Vancouver)
🏢 Clipboard
📍 Vancouver