Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal‐opportunity employer offering a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working agile to help us deliver what is best for our associates, Brokers, and Customers.Who we are — Get ready to drive your career forward. Life at Echelon is fast paced, performance‐driven and rewarding. We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results. We are caring, leaders, innovators, collaborative, work hard and play hard, and we're about doing what's right and feeling good about it.Position DetailsWhat You Will DoProvide oversight of external adjusters on outsourced claimsInvestigate, evaluate, negotiate personal/commercial lines claims of high complexityManage challenging coverage claims with tact and professionalismTimely, accurate reserving in line with Corporate protocols and guidelinesMaintain control over expenses through pro‐active handling techniquesDirect vendor partners as necessaryObtain approval from Manager on claims above authorityManage claims in litigation, participate in mediations, pre‐trials and settlement conferencesPerform other tasks and duties as assigned by the ManagerPlease note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate's skills,



experience and working location, as well as the specific position's business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.Who You ArePost‐secondary education or equivalent experienceCIP or working towards designationMinimum of 7 years experience handling casualty claims requiredStrong organizational, decision‐making and problem‐solving skillsetAbility to understand insurance contracts in various jurisdictionsKnowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issuesAbility to cross‐reference information with attention to detailStrong general computer knowledge requiredExcellent communication skills, both written and verbalWhat's In It For YouCompetitive total compensation and benefits packageAnnual shared success program based on performanceAnnual merit increases based on performanceRegistered Retirement Savings Plan with a matching contribution componentComplimentary CAA MembershipPlease note that internal applicants are asked to formally express their interest by applying only no later than 10 business days for the position being posted.Please note that we may use AI tools to help us through the recruitment process.Our Commitment We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

📌 Senior Claims Adjuster, Accident Benefits (Mississauga)
🏢 Echelon Insurance
📍 Mississauga