Lead and inspire a dedicated team as a Supervisor in Air Liquide's Customer Experience Center. Manage escalations and drive team performance while ensuring high-quality service delivery.In this leadership role, you will coach and develop a team of Customer Experience Representatives, guiding them towards achieving key performance indicators. Your responsibilities include overseeing daily customer operations, assisting with complex issues, and implementing effective sales strategies to promote growth.Key Responsibilities:Lead a team of Customer Experience RepresentativesManage operational processes for effective service deliveryMonitor sales quotes and assist the Sales teamConduct sales analysis to identify trends and opportunitiesEnsure compliance with safety and quality standardsRequirements:Relevant Bachelor's degree or equivalent experience5–7 years in customer service or supervisory capacityProven track record of team leadership and coachingFamiliarity with PowerBI, SAP, and Salesforce applicationsExcellent communication and relationship-building skillsElevate customer service quality and team performance at Air Liquide.

📌 Supervisor For Customer Experience At Air Liquide (Edmonton)
🏢 CA10382-CANADA AIR LIQUIDE CANADA
📍 Edmonton