SummaryJoin the outlet sales team to represent the brand through exceptional in-store and virtual client interactions. Drive sales performance by cultivating and maintaining clientele, meeting monthly targets, and delivering high service standards. Support store operations including inventory, merchandising, and cash/key-holder responsibilities.ResponsibilitiesAct as a brand ambassador and deliver attentive, knowledgeable client service both in-store and virtuallyAchieve and exceed monthly sales targets through proactive selling and follow-upManage client book, perform outreach (calls, emails, thank-you notes) and handle out-of-town shippingPerform key-holder duties: open/close store, cash handling, and end-of-day proceduresSupport inventory, shipping/receiving,



back-of-house tasks and special projectsMaintain visual merchandising and product presentation standardsOperate POS/register systems and CRM/UltiPro portals as requiredRequirements2-5 years luxury retail experience with an established clienteleStrong interpersonal, communication and customer service skills; additional languages (preferably Chinese) advantageousProven ability to multi-task, prioritize and work effectively in a rapid-paced environmentAvailability to work across a 7-day store scheduleExperience with cash handling, key-holder responsibilities and retail operationsPost-secondary education preferred and proficiency with POS/CRM systems

📌 Full Time Sales Associate - Mcarthur Glen Outlet (Richmond)
🏢 Brobston Group
📍 Richmond