Step into a pivotal Technical Lead role at F12, guiding a talented team in delivering exceptional IT services. Leverage your technical and leadership skills in this agile environment.F12 is looking for a Technical Team Lead to enhance service delivery through mentorship and technical support. This position requires a solid background in IT infrastructure and leadership capabilities, focusing on resolving complex technical issues efficiently while maintaining service excellence. You will act as a key client contact, ensuring seamless system interactions.Key Responsibilities:Monitor ticket prioritization and resolutionLead and mentor technical team membersManage client requests and project scopesProvide expertise in escalating technical incidentsEnsure high-quality client interactions and service deliveryRequirements:3 years in IT infrastructure or support roles1 year in a leadership or management capacityFamiliarity with cloud service managementExpertise in technical escalations and troubleshootingStrong communication and mentoring abilitiesJoin F12 as a Technical Team Lead, where innovation and excellence in IT service are our cornerstones.

📌 Technical Lead Role At (Victoria)
🏢 F12.net
📍 Victoria