Elevate your career with Pirate Cove Marina as a full time Service Manager, where your leadership can make a real difference. This role focuses on administrative excellence and superior customer interactions.As a Service Manager, you will be the driving force behind the service department's operations, coordinating tasks among service advisors and technicians. Your focus will be on appointment management, customer satisfaction, and team support.
Extensive experience in mechanical services and strong administrative skills will be pivotal to your role.Key Responsibilities:Coordinate daily service operations and team activitiesEnsure effective communication with clients regarding service statusAudit client repair orders for thoroughness and correctnessOversee the scheduling and maintenance of onsite serviceManage department dashboards and operational recordsRequirements:Relevant mechanical knowledge or repair experience necessaryExceptional communication abilities in English; French is advantageousProficient in Microsoft Office and industry-specific softwareStrong problem-solving skills and patience in conflict resolutionAbility to lift weights up to 50 lbsDrive excellence in service operations with Pirate Cove Marina's dedicated team.
📌 Full-Time Service Manager Position (Lanark Highlands)
🏢 Formulafordlincoln
📍 Lanark Highlands
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