About PayByPhoneAt PayByPhone, our strength is our people. Behind our product is a talented, creative, and driven multi-disciplinary team united by a shared ambition: to make everyday mobility simpler. We believe innovation should be collaborative, learning should be constant, and work should be enjoyable. As we grow, we're looking for people who want to grow with us.Together, we're on an ambitious mission to create intuitive technology solutions that deliver world-class user experiences. We are a fast-growing, forward-thinking company and already help more than 60 million users across North America and Europe. Our technology helps millions of consumers pay quickly, easily, and securely — without waiting in line, carrying change, or worrying about costly fines.About The RoleLocation: Vancouver, BCEmployment type: Full-Time, PermanentReports to: Director of SalesThe Senior Sales Development Representative (SDR) sits within the NA Commercial organization and is fully dedicated to our Mobile Payments product line, serving primarily government and public sector customers — municipalities, transit authorities, universities, airports, and other public agencies — along with private parking operators.This is a pure prospecting role. The Sr. SDR generates and qualifies leads through outbound and inbound prospecting (phone, email, social), builds and prioritizes target lists, and books qualified meetings for the appropriate Regional Sales Director — not managing the full sales cycle. Because government buying cycles involve budget cycles, procurement processes, and multiple stakeholders, the Sr. SDR must be comfortable adapting outreach and pacing accordingly.Key ResponsibilitiesQualify inbound sales inquiries to determine next steps and resourcesSchedule meetings and hand-off qualified prospects to appropriate sales team membersIf appropriate, retain prospect and work to close win businessIf appropriate, nurture opportunities in "fly over" market, to closeCreate targeting prospecting campaigns by reaching out by phone and emailDocument and maintain prospect status, data integrity,



and records of interactions in SalesforcePartner with Regional Sales Directors to develop strategies to target prospectsPut together reports and dashboards that visualise the activity of the Commercial teamReport monthly on KPIs regarding the current business pipelineComfortable learning and using software tools such as MS Office, Salesforce, Power Bi, Looker,LinkedIn Sales Navigator,etc.Work to continuously improve the lead generation process and commercial team reportsConduct targeted market research and document findings in SalesforceCommercial Team special projects as assigned by the Director of SalesUse Salesforce (SFDC), Govspend (to identify and prioritize government and public sector agencies), AI-powered prospecting tools, and other prospecting tools we launch to build targeted account and contact lists and run outbound campaignsMaintain a disciplined, consistent prospecting cadence across phone, email, and social channelsWork closely with Regional Sales Directors to align on target accounts, messaging, and territory prioritiesFind creative, new ways to generate and book qualified meetings for Regional Sales Directors beyond standard call and email outreachKey Requirements3+ years' experience in sales, sales development, marketing, account management, or customer serviceExperience in a fast-paced, rapidly changing environmentExperience with high-volume outbound calling and emailingAble to gather and synthesize information accurately and quickly from multiple sources, including for reportsProficient in Excel, PowerPoint, Word, and advanced Google research skillsProven ability to learn new software quicklyPrior experience with Salesforce or another CRM; experience generating Salesforce reports is an assetPrior experience with Power BI or other analytics tools is an assetExperience with sales engagement/prospecting platforms (e.G., Govspend, AI-powered tools) is an assetExperience prospecting into government or public sector accounts (municipalities, transit agencies, higher education, airports, etc.) strongly preferredFamiliarity with government/public sector procurement processes (RFPs,



cooperative purchasing agreements, fiscal year budgets) is an assetExperience in a similar software/tech setting highly regardedExperience in parking is an asset but not requiredPost-secondary degree is an asset but not requiredWhat We OfferCompensation: The expected base salary range for this role is$80,000 – $85,000 CAD. Final compensation will be based on factors such as experience, skills, qualifications, and internal equity.Retirement Savings Program: Access to our retirement savings program (RRSP for Canada / 401(k) for U.S.-based employees).Vacation: All permanent full-time employees start with 4 weeks of vacation per year.Work from Anywhere: Up to 15 days of work from anywhere subject to management and IT Security approval.Personal Days: We provide 5 personal days annually, in addition to paid sick days, to support flexibility and work-life balance.Comprehensive medical & dental coverage:Employee Assistance Program (EAP): Access to confidential support services and resources for you and your family.Career Growth & Learning Support: Opportunities for professional development, continuous learning, and career progression.Working at PayByPhoneWe operate in a world that's constantly evolving — and change is something we embrace. Our values guide how we show up for one another and for our customers every day. In short, we:Make things happenStay curiousWork togetherHave funSee through our customers' eyesThese principles shape how we collaborate, innovate, and deliver on our commitments.We're also committed to fostering a diverse and representative workforce and an inclusive environment where everyone is treated with respect and fairness. We do not tolerate discrimination or harassment in our workplace or throughout our hiring process. Our hiring decisions are grounded in business needs, role requirements, and individual qualifications — ensuring we reflect the talent and communities we serve.PayByPhone is committed to providing accommodation throughout the recruitment process. If you require accommodation, please reach out to us at [email protected] to see our values in action? Visit our Instagram and LinkedIn. Curious about the story behind our values? Head over to our About Us page to learn more.

📌 Senior Sales Development Representative (Vancouver)
🏢 Paybyphone
📍 Vancouver