Join our vibrant team as a Front of House Staff member and become the welcoming face of our establishment! In this energetic role, you will deliver exceptional customer service, ensure smooth food and beverage operations, and create memorable experiences for every guest. Your enthusiasm and attention to detail will help foster a lively, friendly atmosphere where guests feel valued and eager to return.
This paid position offers an exciting opportunity to develop your hospitality skills while working in a dynamic environment.
Responsibilities
- Greet guests warmly upon arrival, providing friendly and efficient service throughout their visit
- Take accurate orders using POS (Point of Sale) systems such as Micros POS, ensuring quick and correct processing of transactions
- Handle cash, credit card payments, and perform cashiering duties with precision and integrity
- Assist in food handling and food preparation tasks to support kitchen staff when needed, maintaining high standards of sanitation and food safety
- Upsell menu items and specials to enhance guest experience and increase sales opportunities
- Maintain cleanliness and organization of the front-of-house area, including dining spaces, counters, and service stations
- Manage time effectively during busy periods to ensure prompt service without compromising quality or guest satisfaction
Qualifications
- Previous food service or restaurant experience is highly preferred; familiarity with the food industry is a plus
- Strong customer service skills with a positive attitude and excellent communication abilities (must fluent in English)
- Knowledge of POS systems such as Micros POS or similar platforms is advantageous
- Ability to handle cash accurately and perform basic math calculations confidently
- Understanding of food safety protocols, sanitation standards, and proper food handling procedures
- Experience in serving, cashiering, or hospitality roles demonstrates readiness for this position
- Capable of managing time efficiently during high-volume service times while maintaining professionalism
Join us to be part of a lively team dedicated to delivering outstanding guest experiences! Your energy, attention to detail, and passion for hospitality will make a real difference in creating welcoming environments where guests love to dine. Pay: $19.00-$25.00 per hour
Expected hours: 30.0 per week
Benefits
- Company events
- Discounted or free food
- Adaptable schedule
- On-site parking
- Store discount
Work Location: In person
📌 Front of House Staff (Richmond)
🏢 Encore Asian Fusion restaurant
📍 Richmond
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