Become part of ARAG Legal Solutions Inc. as a Bilingual Customer Support Specialist in Toronto. Provide expert help to customers regarding insurance matters in this agile role.Based in the Greater Toronto Area, this full-time position requires fluency in English and French. You will provide essential support for policy inquiries, claims, and customer complaints. Note that the position begins onsite for training and may offer a hybrid schedule afterward.Key Responsibilities:Respond to customer inquiries on insurance policies and claimsMake outbound calls for follow-ups and renewalsCareful documentation of all customer interactions in CRMDeliver accurate information aligned with company guidelinesAddress complaints and escalate issues as neededRequirements:Bilingual English and French essential for this rolePrevious experience (2 years) in customer service or call centreHigh school diploma minimum; higher education preferredExcellent verbal communication and listening abilitiesProficient in customer management computer systemsUtilize your bilingual skills to enhance customer experiences with ARAG in Toronto.

📌 Toronto Bilingual Customer Support Specialist
🏢 ARAG Legal Solutions Inc. (Canada)
📍 Toronto