Position TitleCustomer Service AgentLocationThompson, MBStatusFull TimeStart DateImmediatelyWho We Are!Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm Air operates frequent, daily scheduled passenger, charters, and cargo flights throughout Manitoba and the Kivalliq Region of Nunavut.At Calm Air International LP, we value our customers, passengers, and the communities we serve. We are only as positive as the employees who work with us. We are looking for highly motivated, well-organized individuals, who work well in a fast-paced environment, to join our team! Want to learn more? Visit www.Calmair.Com.About the OpportunityAre you seeking an exciting opportunity to work with a group of high performing professionals? Do you like to work independently as well as part of a skilled team? If so, we would like to hear from you! We are looking for a highly motivated, well-organized individual, who thrives in a fast-paced environment, to join the Calm Air family.What You'll Get to DoProviding curbside to curbside service to the travelling public as per Canadian Transportation Agency regulationsMaking and changing flight reservations in the computerized reservation systemChecking in passengers and their baggageCalculate and charge any additional fees if applicableIssuing boarding passes, itineraries, and seating assignments as necessaryAssist pre-boarding passengers to ensure safe movement to and from the aircraftProvide information on fares,



flight schedules and routes in person or over the telephoneFacilitate the safe movement of passengers between aircraft and terminal buildingsOther duties as requiredHours of WorkShift work is required and may include mornings/afternoons, evenings, and weekendsSkills & Experience We ValueHigh school diploma or general education degree (GED) an assetAbility to learn a computerized reservation systemBasic Computer skills (word, excel, office)Knowledge of an airline's operations an assetMust have exceptional customer service skillsMust be able to work independently or in a team settingAbility to work efficiently and accurately under pressureMust have own transportation to and from workMust be able to obtain and maintain an Enhanced Security Clearance qualificationMust be able to attend and complete initial Ground School TrainingPreference given to Inuit Land Claims BeneficiariesInuktitut and/or Inuinnaqtun language considered an assetThe Benefits of Joining Our TeamRegistered Pension Plan starting at 5% matched after one year of employmentComprehensive Group Benefit Plan available upon hire with the exception of dental coverage which has a three month wait periodNorthern Living AllowanceEntitled to three weeks vacation after one yearAirline travel and freight privilegesCorporate and family eventsAnd more!At Calm Air, we value diversity and provide equal opportunities and accessibility for all qualified candidates. We encourage all members of a designated group or those requiring accessibility support to self-declare when applying. Applicants may request a reasonable accommodation related to the materials or activities used throughout the application process by emailing [email protected].

📌 Customer Service Agent (Thompson)
🏢 Calm Air International
📍 Thompson