Support diverse customer needs at MCI in Sydney, NS, as a Customer Service Agent. Experience growth while providing top-notch service across various projects.Join MCI, an innovative leader in customer experience, as a Customer Service Agent. Your role will involve handling inbound and outbound communications, assisting customers with inquiries, and promoting current solutions. We emphasize a supportive environment that allows for ongoing learning and opportunities for advancement.Key Responsibilities:Manage inbound and outbound calls courteouslyEnsure effective problem-solving for customer issuesResearch and update necessary systems for accurate claimsDocument customer interactions clearly and accuratelyAttend training and meetings regularly to maintain knowledgeRequirements:High school diploma or equivalent is requiredStrong written and verbal skills are essentialBasic Microsoft Office knowledge is necessaryMust type at least 20 words per minuteMinimum age of 18 is requiredDeliver unparalleled customer service and develop your skills at MCI in Sydney, NS, by becoming a vital part of our team.

📌 Customer Service Role At Mci Sydney
🏢 MCI
📍 Sydney