Join our hotel group as a Front Desk Guest Services Manager, focusing on excellent hospitality and proactive revenue management. You'll ensure a motivated and knowledgeable team.In this pivotal role, you will supervise all aspects of guest services and revenue management, maintaining high standards of hospitality. You need to be a team-oriented leader who is passionate about team development and guest experience. This position requires you to effectively manage team workflows and resolve guest issues, ensuring satisfaction and loyalty.Key Responsibilities:Greet guests with professionalism and warmthOversee shift processes and team adherence to SOPsHandle guest requests and follow up on satisfactionPrepare and manage revenue forecasts and reportsTrain and develop staff while promoting a positive cultureRequirements:Experience in hotel front office managementStrong coaching and leadership abilitiesExcellent verbal and written communication skillsFamiliarity with hotel management systemsSkills in multitasking with calmness under pressureDrive guest satisfaction and service excellence as our Guest Services Manager.
📌 Front Desk Guest Services Leadership Role (Prince George)
🏢 Days Hospitality
📍 Prince George
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