Become the Subscription Renewal Manager at Eco-Counter, enhancing client relationships while managing renewals and addressing billing inquiries. This hybrid role is focused on North American public agencies.In this position, you will lead subscription renewals, ensuring clients feel supported and valued throughout the process. Your role involves identifying potential churn risks, resolving billing issues, and communicating effectively with clients. You'll also collaborate with various teams to maintain coherence in client interactions and billing support.Key Responsibilities:Oversee the entire subscription renewal lifecycleProactively identify and resolve churn risksManage software billing support and related queriesConduct product demos to highlight Eco-Visio's valueDocument and report on retention health metricsRequirements:Experience in renewals or customer success rolesProficient in handling billing discussions with clientsCapable of presenting effective software demonstrationsStrong record-keeping and organization skillsFlexibility to align with North America business hoursEmphasize client retention and satisfaction through dedicated service and proactive relationship management at Eco-Counter.

📌 Subscription Renewal Manager At Eco-Counter (Montreal)
🏢 Eco-compteur
📍 Montreal