Elevate customer experiences as a Bilingual Orders and Customer Relations Specialist. Oversee order processing and shipment tracking while addressing customer needs with clarity and care in an in-office workplace.As a full-time representative in Laval, this role requires fluency in French and English, along with a minimum of 3 years in customer service, preferably within a manufacturing industry. You will efficiently manage communications about order status and contribute your expertise to a supportive team focused on development and community initiatives.Key Responsibilities:Process customer orders via multiple channelsCommunicate with customers regarding delivery timelinesResolve inquiries about shipment inconsistenciesCollaborate with internal teams to enhance serviceUse various platforms for effective communicationRequirements:Bilingual in French and EnglishAt least 3 years of customer service experienceOrder management experience preferredPost-secondary education in business or related fieldFamiliarity with JDE or other ERP softwareLeverage your customer service skills in a role dedicated to fostering positive relations and efficient order management.

📌 Bilingual Orders And Customer Relations Specialist (Laval)
🏢 Beyond Bilingual
📍 Laval