Join Fairmont Banff Springs as a Front Office Leader, where you will supervise guest interactions and enhance overall service quality amidst stunning mountain scenery.In this supervisory role, you will be responsible for managing the Front Desk and Royal Service teams to create seamless experiences for all guests. Your leadership will include mentoring colleagues, addressing guest service challenges, and upholding the hotel's operational standards.Key Responsibilities:Oversee daily operations of Front Desk and Royal ServiceEnsure flawless guest arrival and departure experiencesMentor team members through effective coachingHandle guest issues with a focus on service recoveryMaintain a protected and respectful work environmentRequirements:Minimum 1 year of supervisory Front Desk experienceProficient in Micros-Opera, Word, and ExcelExperience in Royal Service preferredDegree in Hospitality Management is a plusExceptional attention to detail and interpersonal skillsEmbrace this opportunity to lead at Fairmont Banff Springs and impact guests positively through your expertise.

📌 Fairmont Banff Springs Front Office Leader (Canada)
🏢 Fairmont Hotels and Resorts
📍 Canada