Enhance your career at Everest Clinical Research as an IT Support Specialist, with the flexibility to work remotely. Your role will ensure the seamless operation of IT services for our dedicated teams.Everest Clinical Research is looking for a skilled IT Support Specialist to handle various support tasks within the organization. This position requires robust technical ability coupled with a bachelor's degree and three years of experience in IT support. You will play a crucial role in enhancing the IT infrastructure through effective task management and user support.Key Responsibilities:Resolve technical issues using ServiceNow HelpdeskConfigure, deploy, and manage laptops for staffAdminister access permissions for user accountsConduct patch management and monitor system logsMaintain office technology to prevent workflow interruptionsRequirements:Bachelor's degree in computer science or similar fieldAt least 3 years of IT support experienceKnowledge of clinical trials and VMware is a plusCapability to work independently in a remote settingProficient troubleshooting abilities for IT systemsExperience growth and excellence in IT services with Everest.

📌 It Support Specialist - Everest Research (Ottawa)
🏢 Everest Clinical Research
📍 Ottawa