25 Sep
|
Amazon
|
Vancouver
Elevate your career at AWS as an Enterprise Support Manager, where leadership meets customer satisfaction. Leverage your technical expertise in a collaborative setting dedicated to excellent service.AWS is looking for an Enterprise Support Manager experienced in both technical leadership and customer-facing roles. Your responsibilities will include managing teams while engaging with high-level clients to drive efficient service processes. AWS fosters an inclusive culture, encouraging diverse backgrounds and experiences to apply and develop professionally.Key Responsibilities:Lead the enterprise technical support teams effectivelyIdentify and implement process improvements in supportDirectly collaborate with senior executives and stakeholdersMerge technical skills with customer service frameworksUtilize AWS solutions to enhance customer experiencesRequirements:Minimum 4 years of technical management experienceAt least 5 years in direct senior customer engagementProven track record in enterprise softwareExperience in account management or consulting rolesFamiliarity with AWS or related cloud servicesInnovate and excel within AWS through technical leadership and superior customer service.
📌 Aws Technical Support Manager Position (Vancouver)
🏢 Amazon
📍 Vancouver