We're looking for a full-time Human Resources Generalist to join our growing Human Resources team. This is a remote position based in the West Coast, supporting employees and managers across Canada Gold's West Coast and U.S. operations.This is a hands-on HR role with a strong emphasis on recruitment, along with employee support, onboarding and offboarding, leave administration, HRIS management, benefits coordination, employee records, and general HR administration. You'll work closely with the Director, People and Culture and Human Resources team to help ensure our people processes are consistent, accurate, and responsive across our growing organization.You'll also serve as an important first point of contact for employees and managers, helping answer routine HR questions and ensuring more complex or sensitive matters are appropriately escalated. With Canada Gold continuing to expand, this is a great opportunity for an HR professional who enjoys recruitment while also wanting broad exposure across the employee lifecycle.What You'll DoManage full-cycle recruitment for retail and support positions across Canada and the U.S.Create job postings, source candidates, review applications, conduct candidate screening, and coordinate interviewsPrepare approved offers and maintain accurate candidate tracking and recruitment reportingProvide day-to-day HR support to West Coast employees and managers, answering routine questions about policies, benefits, leaves, and HR processesCoordinate onboarding, orientation, probationary check-ins, and offboarding administrationApply established HR policies and help employees and managers understand routine HR processesProcess routine leave requests and maintain accurate leave recordsCoordinate accommodation and return-to-work documentation while ensuring confidentiality and timely follow-upCoordinate benefits enrolment, employee changes, and payroll inputs with payroll and benefits partnersMaintain accurate employee files, employment agreements, and HRIS recordsProcess and maintain records related to hires, transfers, compensation changes, and employee departuresRegularly review HRIS and employee information for accuracy and completenessCoordinate employee communications, training logistics, engagement activities, and workplace health and safety recordsPrepare routine HR reports related to headcount, recruitment, turnover, and attendanceIdentify opportunities to improve HR administrative processes and support HR initiativesRecognize and appropriately upscale complex employee relations,



compliance, policy, or other higher-risk matters to the Director, People and CultureThe scope above reflects the Generalist's broader responsibilities for recruitment, employee records, reporting, training logistics and H&S administration.What You BringDiploma or degree in Human Resources, Business Administration, or a related fieldDemonstrated HR Generalist experience across areas such as recruitment, employee support, onboarding, leave administration, and employee recordsExperience recruiting and supporting employees across multiple locationsWorking knowledge of Canadian employment standards, privacy requirements, and general HR practicesStrong organizational skills and attention to detailStrong written and verbal communication skillsAbility to manage multiple priorities in a fast-paced, multi-location environmentExperience working with HRIS and applicant tracking systems, spreadsheets, and workforce reportingStrong judgment and an ability to recognize when an HR matter requires additional guidance or escalationProfessionalism and discretion when handling confidential employee informationA practical, approachable, and service-oriented approach to supporting employees and managersConsidered an asset:Professional HR designation or progress toward onePrevious experience supporting a retail or multi-location organizationExperience recruiting for both high-volume and specialized positionsExperience with U.S. recruitment or HR practicesKnowledge of U.S. employment practicesThese qualifications closely reflect the experience and technical requirements outlined in the internal job description.What We OfferFull-time positionRemote work environmentHands-on experience supporting employees and managers across multiple locationsA significant role in recruitment as Canada Gold continues to expandExposure to both Canadian and U.S.



recruitment and HR operationsOpportunities to broaden your experience across multiple areas of Human ResourcesA supportive HR team with opportunities to take ownership of your work and continue developing professionallyOpportunities for continued growth and advancement within the organizationScheduleFull-timeMonday to FridayAvailability to support employees during Pacific Time business hoursRemote position based in the West Coast areaSome travel to regional locations may be requiredWhy Join Canada Gold?This is an opportunity to take on a broad HR Generalist position while playing a significant role in the continued growth of Canada Gold.You'll have the opportunity to lead recruitment for a variety of positions while also building experience across employee support, onboarding, HR administration, benefits, leaves, reporting, and employee programs. You'll work closely with the Director, People and Culture while having ownership over many of the day-to-day HR needs of our West Coast operations.If you enjoy recruitment, working directly with employees and managers, solving problems, and being part of a growing multi-location organization, we'd love to hear from you.Additional InformationVacancy StatusThis posting is for an existing vacancy.Equal Prospect EmployerWe are committed to fostering an inclusive workplace where everyone is treated with respect and dignity. We welcome applications from all qualified individuals and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of any characteristic protected by applicable federal, provincial, or territorial human rights legislation.Accessibility & AccommodationWe are committed to providing an accessible and inclusive recruitment process. Accommodations are available upon request for candidates participating in all stages of the hiring process. If you require accommodation, please let us know and we will work with you to meet your needs.PrivacyPersonal information collected during the recruitment process will be used solely for recruitment and employment purposes and will be handled in accordance with applicable privacy legislation.About Canada GoldCanada Gold is a premier precious metals retailer and authorized distributor of the Royal Canadian Mint. Trusted by customers across Canada and the Pacific Northwest, we pride ourselves on delivering expert service, competitive value, and complete transparency. Driven by integrity and market expertise, we empower customers to buy and sell precious metals with confidence.A family-owned and operated business, we are proud to have one of the highest repeat and referral rates in the industry - testament to the transparent and dependable service our customers rely on.

📌 Human Resources Generalist - West Coast (Toronto)
🏢 Canada Gold
📍 Toronto