Excel Honda is on the lookout for a dedicated BDC Agent who excels in both English and French, ready to enhance our customer service experience. Become part of our agile team and manage client inquiries.In this role, you will handle calls and online enquiries, log customer information, and schedule appointments. Ensuring every customer feels valued is a key part of your responsibility, which includes informing them about promotions and managing follow-ups effectively. A thorough understanding of our automotive products will aid in supporting client interactions.Key Responsibilities:Answer phone calls and respond to online inquiriesRecord customer interactions seamlessly in our databaseSchedule customer appointments and follow up as neededCommunicate effectively in both English and FrenchInform customers of dealership promotionsRequirements:Proficient in English and French, both orally and in writingStrong analytical skills to understand customer inquiriesHighly organized for tracking and managing follow-upsProactive in client engagement and outreachKnowledgeable about vehicle products and servicesShowcase your bilingual skills at Excel Honda to enhance customer relations and support sales initiatives.

📌 Excel Honda Bdc Agent - Sales Support (Mount Royal)
🏢 gexel tÉlÉcom international
📍 Mount Royal