Department InformationThe Tlicho Community Services Agency is a unique organization responsible for the delivery of education, health and social services within the Tlicho region. The Tlicho Community Services Agency's vision 'Solid Like Two People' is a metaphor for the desire by community leadership to build an organization, and create programs and services that recognize the strength and importance of two cultures.Job InformationThe Quality Specialist, Child and Family Services (CFS) ensures that the Tlicho Community Services Agency is aligned with best practices in child and family services within the Tlicho region. This position performs region wide CFS quality improvement and quality assurance activities to ensure safe care to children, youth, and families, including but not limited to the auditing of the CFS files, data and programs.Key ResponsibilitiesImplement and communicate Child and Family Services policies, procedures, and standards; monitor compliance and support staff.Conduct audits to evaluate service quality and compliance; identify gaps and recommend improvements.Support training, feedback collection, and quality improvement initiatives.Monitor trends and issues using systems (e.G., Matrix) to inform decision-making.Review significant incidents, provide guidance, and ensure risk mitigation strategies are in place.Advise leadership on complex cases, complaints, and quality/risk issues.Identify training gaps and support consistent delivery across programs.Key QualificationsA Bachelor of Social Work ANDA Minimum of Three (3) years of experience in Child and Family Services.Applicants with experience in Child Protection will be given priority.Additional RequirementsThe incumbent must successfully be appointed as a Child Protection Worker within the first six (6)



months of employment and maintain it.GNWT InquiriesInquiries Only:Health RecruitmentDepartment of FinanceGovernment of the Northwest TerritoriesYELLOWKNIFE CENTRE 5TH FLOORBOX 1320 YELLOWKNIFE NT X1A 2L9Tel (867) 767-9154 Extension 14106Fax(867) [email protected]: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.More InformationTerm PositionThis job opening is for a One (1) year termIndigenous Employment PolicyCandidates must clearly identify their eligibility in order to receive priority consideration under the Indigenous Employment Policy.Criminal Records CheckCandidates must provide a satisfactory vulnerable sector check. Failure to provide a satisfactory check may deem you disqualified from the competition.Immunization StatusThe successful candidate will be required to obtain proof of current up-to-date immunization status.Diversity and InclusionThe Government of the Northwest Territories is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.EligibilityEligibility lists may be created from this competition to fill future term and indeterminate positions.EquivalenciesEquivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case-by-case basis. For a full list of equivalencies that will be considered for this role, please contact human resources.Job Opening InformationJob Opening ID #28337Closing Date: September 30, 2026- 23:59, MountainTimeSalary InformationSalary for this position is currently Under Review.

📌 Quality Specialist, Child And Family Services (Behchokǫ̀)
🏢 Government of Northwest Territories
📍 Behchokǫ̀