We're seeking a Product Designer to join our growing Product Design team and help shape the future of Clio's Document Management System (DMS)Design plays a pivotal role at Clio, standing alongside Product and Engineering as one of the three pillars of our Research and Development organization. Our product designers work directly with customers to understand their behaviors, needs, and workflowsThey champion thoughtful, high-quality experiences as we transform how lawyers and their teams serve their clients. If you're focused on shipping value to customers with an opportunity to revolutionize an industry, you've found your next teamClio's Document Management System (DMS) is a foundational part of how legal professionals manage their day-to-day work, and we're investing heavily in its next chapterHaving recently shipped V1, we're building toward a more robust, scalable experience for firms of every size, including more advanced document coordination, collaboration, and review workflows for larger, more complex practicesAs Clio's AI capabilities continue to expand across the platform, DMS is one of the places where that intersection matters most, since documents are the backbone of how legal work gets doneAs a Product Designer, you'll join a growing DMS design team and play a hands‐on role shaping in‐flight projects, from concepting through execution and testingYou'll build strong foundational UI and interaction craft, develop your systems thinking, and grow your research skills with support from more senior designers on the team, all while working on a product area that's core to the businessDesign is central to Clio's R&D, working alongside Product and Engineering to revolutionize legal tech. We empower our Designers to deeply understand user needs, shaping how lawyers serve their clientsExecution: Own the UI and interaction execution of in‐flight Document Management System (DMS) projects,



from concepting through testing, in close collaboration with senior designers on the teamTeam Collaboration: Work closely with the DMS design team, sharing ownership of active work streams and flexing focus based on project complexity and where each project is atIteration: Help respond to customer feedback following the V1 launch of DMS, and contribute to the roadmap for scaling DMS to larger, more complex firmsAI Integration: Explore how Clio's AI capabilities integrate with document workflows as they expand across the platformSystems Thinking: Build an understanding of how DMS design decisions connect to the broader product, applying and reinforcing existing patterns rather than setting recent strategyResearch: Support research initiatives with backing from the design and research team, building toward running your own studies over timeCraft & Quality: Bring strong UI and interaction craft to every project. This is the top bar for the roleBenefitsSpecialized learning and development programs and access to an in‐house performance coachEquitable compensation for your contributions, regardless of gender, race, or any other identifying factorAccess to pay transparency on all of our global rolesCompany equity for applicable employeesRRSP‐matching in Canada, 401k in the US, and pension plans in IrelandHybrid model – striking the right balance between the benefits of in person connectivity that in office brings,



and the flexibility of remoteFlexible paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements)Parental leave options for birthing and non‐birthing parentsA $500 contribution to your child's RESPVarious health, dental, and vision benefits for you and your family, including an Employee and Family Assistance ProgramVirtual and In‐person Wellness Programs to support mental and physical healthPaid time for volunteering through our Clio Gives program$2000 annual counseling benefit for CAD ClionsIf you are passionate about user-centered design, mission‐driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!4+ years of Product Design experience working on digital products, B2B SaaS experience is preferred, but not requiredEagerness to learn quickly, take initiative, and share ideas confidently, including as the most junior person in the roomStrong visual and interaction design craft, with an eye for polish and detailClear communication of design decisions using logic, customer perspective, and evidenceStrong foundational UX skills across interaction design, information architecture, usability, and visual designSome experience conducting or supporting research studies, with the expectation of building that skill further with team supportComfort and fluency with AI tools in your day‐to‐day process. This team is highly AI‐forwardA scrappy, resourceful, hands‐on approach. We're looking for someone who's worn multiple hats and is comfortable figuring things outAn emerging sense of systems thinking: able to understand why design decisions are made, even without owning the strategy yourselfExperience with document management systems, even consumer‐grade toolsExperience designing for regulated or complex, compliance‐driven contexts

📌 Product Designer (Documents) (Burnaby)
🏢 Clio
📍 Burnaby