Drive customer understanding in clean energy as the Product Knowledge Manager at dcbel Inc. This role emphasizes creating clear, structured knowledge around cutting-edge energy solutions.In this influential role, you will be instrumental in shaping the way customers and partners perceive dcbel's products. Partnering with cross-functional teams, you'll develop a robust knowledge repository that simplifies complex information and reinforces customer trust. You will take the lead in defining frameworks for AI-assisted content creation,



ensuring accuracy and consistency across all platforms.Key Responsibilities:Develop and structure customer-focused knowledge experiencesCollaborate with product and support teams for cohesive messagingEnsure comprehensive governance of product documentationSet standards for content quality and AI involvementIdentify and address knowledge gaps proactivelyRequirements:5+ years in knowledge management or related activitiesProven skills in building effective knowledge architectureStrong judgment and critical thinking abilitiesSystems-oriented mindset with a focus on accountabilityProficient in translating technical concepts for end-usersLead the charge in making clean energy accessible with your knowledge management expertise at dcbel.

📌 Dcbel Product Knowledge Manager (Montreal)
🏢 dcbel
📍 Montreal