Our client, the Bank of Canada has a 2 year renewable full-time contract opportunity. The position requires to be onsite one day per week and remote 4 days per week.Mandatory RequirementsA minimum of five (5) years of recent demonstrated experience supporting production readiness, go-live planning, and operational transition activities for technology solutionsA minimum of three (3) years of recent demonstrated experience supporting testing cycles, including integration testing, user acceptance testing (UAT), and end-to-end validationSupport production readiness planning and execution activities to ensure the successful implementation and operational transition of the financial system.ResponsibilitiesCollaborate with business and QA stakeholders to define and validate business scenarios, operational workflows, and testing outcomesFacilitate identification, tracking, and resolution of defects, operational gaps, and process issues throughout the testing and deployment phasesDevelop, maintain, and govern operational documentation required to support production readiness and ongoing operations, including SOPs, runbooks, support procedures, process flows, and user guidance materialsEnsure operational and support documentation remains accurate, current, and aligned with evolving solution changes throughout the delivery lifecycleDevelop end-user training materials and support knowledge transfer activities for business and operational support teamsFacilitate operational readiness by ensuring support teams have a transparent understanding of business processes, workflows, escalation procedures, and support expectationsEnsure training, operational procedures,



and support materials are fully aligned with the final production solution and operational modelAct as a liaison between business and technical teams to support effective communication, operational readiness, issue resolution, and transition-to-support activitiesIdentify and assess operational impacts, process gaps, dependencies, and readiness risks prior to production deployment, and support mitigation planningCoordinate readiness activities across business, operational, and project delivery stakeholders to ensure alignment and execution against implementation timelinesSupport go-live planning, deployment activities, and early-life operational stabilization effortsSupport business validation activities across integration testing, user acceptance testing (UAT), and end-to-end testing cycles to ensure the solution meets business and operational requirementsRequired Qualifications & SkillsUniversity degree or college diploma in computer science or a related fieldA minimum of five (5) years of recent demonstrated experience supporting production readiness, go-live planning, and operational transition activities for technology solutionsA minimum of three (3) years of recent demonstrated experience supporting testing cycles, including integration testing, user acceptance testing (UAT), and end-to-end validationDemonstrated experience in developing user guides, process documentation and knowledge transfer materialsStrong communication and facilitation skills, with the ability to act as liaison between business and technical stakeholdersProven ability to coordinate across multiple stakeholder, including business, QA, technical teams, and operational support groups

📌 Senior Business Analyst (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 CQ Search Group
📍 Riviere-des-Prairies—Pointe-aux-Trembles