Join Fullscript as a Customer Support Specialist and make a difference in healthcare. Engage with practitioners and patients, driving successful outcomes through stellar support.This role is based remotely, allowing you to collaborate with the Fullscript team while living in or near Kelowna, BC. Your focus will be on delivering proactive customer service, resolving inquiries, and building trust with a diverse user base. Adaptability and a passion for customer satisfaction are crucial.Key Responsibilities:Engage with customers via phone, email, and live chatRecommend solutions based on user needs and issuesResolve customer inquiries using product knowledgeFoster relationships through effective communicationCoordinate support coverage during business hoursRequirements:Experience in customer-centric roles, ideally in retail or hospitalityStrong communication and organizational abilitiesWillingness to work flexible schedule, including weekendsCuriosity and a desire for continuous learningExperience with customer support tools is beneficialDrive customer satisfaction and support healthcare excellence at Fullscript.

📌 Customer Support Specialist - Fullscript (Penticton)
🏢 Fullscript
📍 Penticton