Customer Assistance Representative Sr Role (Hamilton)

Customer Assistance Representative Sr Role (Hamilton)

25 Sep
|
Enterprise Holdings
|
Hamilton

25 Sep

Enterprise Holdings

Hamilton

Be a key player at Enterprise Mobility as a Senior Customer Assistance Representative in Mount Hope, Ontario, focusing on customer service excellence. Engage with customers directly to cater to their rental needs and provide valuable assistance.In this full time position, you will leverage training and customer service skills to support branch operations and foster positive interactions. Your role encompasses managing calls and inquiries as well as performing vehicle checks upon return. You'll ensure every rental experience is seamless and rewarding for our customers.Key Responsibilities:Provide outstanding assistance for incoming customer callsWelcome customers warmly and assess rental requirementsConduct vehicle returns and evaluations efficientlyHandle basic billing and administrative tasksPromote company services and optional products to customersRequirements:High school education required; some college preferredAt least one year in customer service or salesValid Ontario driver's license neededClear driving record with no recent violationsMust be able to work specific Sunday to Thursday scheduleSupport customer satisfaction and operational success at Enterprise Mobility in Mount Hope.

📌 Customer Assistance Representative Sr Role (Hamilton)
🏢 Enterprise Holdings
📍 Hamilton

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