YW Calgary Crisis Shelter2003 16 Street SECalgary, AB T2G5B7, CANDescriptionReporting to the Manager, Crisis Shelter & Affordable Housing, the Women's Support Partner is responsible for providing inclusive and equitable support to women and their children residing in our domestic violence shelter. This position works collaboratively with the shelter team to ensure effective and empowering services are in place for women and children impacted by domestic violence.WHAT WE OFFERTruly rewarding work; contribute to lasting, positive change for clients and our communityA supportive team setting and opportunities for professional developmentA positive workplace cultureOnsite fitness at a discount and priority access to childcare facilitiesPaid time off ( for eligible roles; prorated based on startdate) includes:3 weeks of paid vacation6 personal days12 sick daysA paid day off to celebrate your birthdayWHAT YOU'LL DOUse principles of client-centered, trauma-informed care to provide support for women and children shelter residents who have experienced violenceAnswer all calls on the 24-hour crisis line during shift, screen potential residents and support transition to another shelter or support if we cannot accommodateConduct intake with residents, including risk assessment and safety planningBuild and maintain positive, supportive, non-judgmental, and respectful resident relationsSupport and assist shelter residents with questions, concerns, hygiene supplies, cleaning supplies, bedding, food,



and other needs as they ariseProvide information about and/or referrals to appropriate community agencies and resourcesProvide move-in and move-out room checks with residents if moves occurMaintain the safety and security of the shelter and report concerns to the organizational and/or facilities on callMonitor security cameras and entrances to ensure safetyEnsure the privacy and confidentiality of all shelter residents and monitor the admission of guests, visitors, vendors, contractors, and authorities as requiredCommunicate necessary resident information at shift change to incoming teamMaintain shelter cleanliness through light housekeeping; support inventory management by monitoring and restocking supplies as neededEnter and maintain resident information in electronic and physical filesKeep accurate records and ensure data entry is completed on time and according to organizational and program standardsComplete data audits regularly to ensure data entry is accurateSupport with pre and post surveys and other data collection as requiredIntegrate diversity, equity, and inclusion principles into one's role, work, and engagement with othersShare individual accountability to create and maintain inclusive and safe spaces and practices (physically and psychologically) that are open, transparent, and encourage accountability and advocacyUnderstand and remain current with YW Calgary Health, Safety and Wellness policies, practices and protocolsQUALIFICATIONSBachelor's degree in social work or equivalent in the Human Services field. A combination of other education and relevant experience will also be considered1-3 years experience working in a crisis or shelter settingFirst Aid and CPR certification; Brain Story certification, ASIST,



NVCI training and Food Safe certification are required within 6 months of employmentWHAT YOU'LL BRINGKnowledge of anti-oppressive, trauma-informed, client-centered and inclusive practicesExperience in the field of domestic violence (e.G. in a crisis shelter setting), working with women facing mental health challenges and systemic, intersecting barriersExperience supporting diverse clientele, including newcomers to Canada and other equity-seeking groupsExperience in systems navigation, case management, community and partnership developmentExperience with intake, risk assessment, safety planning and crisis intervention is an assetSound judgement, strong decision making and problem-solving skillsAbility to manage crisis calmly and effectivelyHigh emotional intelligence and demonstrated adaptability and flexibilityApproaches work and others through the lens of equity, diversity, and inclusivityStrong computer literacy skills include MS Office Suite and ability to learn additional software quickly and effectivelyDeadline: until a successful candidate is foundYW Calgary is committed to providing an equitable, diverse, and inclusive workplace where all employees, volunteers and clients feel valued and respected, whatever their race, religious beliefs, colour, gender, gender identity, gender expression, sexual orientation, disability, age, ancestry, or place of origin.Privacy statement: Personal information is managed in accordance with Alberta's Personal Information Protection Act (PIPA) and other applicable laws and we are committed to safeguarding your personal information. During the recruitment process personal information is collected for the purpose of people practice management. Privacy inquiries can be directed to the attention of the Privacy Officer at [email protected] .

📌 Women'S Support Partner – Overnights (Calgary)
🏢 Calgary
📍 Calgary